Case Studies
Real Systems.
Real Results.
Three production builds across different industries - each started with a specific operational problem and ended with a system that runs without manual oversight.
01 · Non-Profit · USA
Nonprofit Backend Automation:
80% Less Manual Work
Mission Minded Business was running their nonprofit operations manually - event registrations, donor payments, and reporting all handled by hand. Data lived in separate tools with no connection between them. Every transaction required someone to log in, copy information, and update records.
The team was spending hours each week on administrative tasks that had nothing to do with their actual mission.
What Was Built
Built a modular backend integration using Make.com that connected Eventbrite, Squarespace, Stripe, MailerLite, Google Sheets, and Gmail into one automated flow.
· Eventbrite registrations automatically synced to MailerLite with event-based tagging
· Stripe and PayPal donations logged to QuickBooks and tagged in CRM
· Duplicate contact prevention across all platforms
· Automated thank-you emails triggered on donation and registration
· Scheduled reports delivered without manual export
Result
Manual administrative workload cut by 80%. Duplicate records eliminated. Data accuracy improved across all platforms. The team stopped managing tools and started focusing on operations.
"Volodymyr was fantastic. He helped automate our nonprofit backend quickly, with great quality and communication. Very easy to work with. Highly recommend."
Luka Simonson
Operations, Mission Minded Business · USA · Upwork ⭐ 5.0
02 · Sales · United Kingdom
Outbound Calling Automation
for a Sales Team
ECO4EVERYONE had a sales team making outbound calls manually - dialing numbers one by one, navigating between screens to find contact records, and losing time to unanswered calls and voicemails with no structured follow-up logic.
Agents were spending more time managing the process than having actual conversations.
What Was Built
Rebuilt the entire outbound calling workflow inside GoHighLevel using JustCall Power Dialer - replacing the manual process with a structured, automated calling engine.
· Smart lead prioritization logic to auto-queue the next call
· Voicemail detection and automatic drop - no wasted agent time
· Live-answer routing to connect agents instantly on pickup
· Phone number rotation to protect deliverability
· Auto-open correct contact record in GHL on every connected call
· Streamlined agent interface - no manual navigation between screens
Result
Agents stopped managing the dialer and started focusing on live conversations. Live connection rates improved, wasted dials dropped, and follow-up velocity increased. The sales team now works through leads systematically instead of manually.
"We had a messy manual calling process that was costing us deals. Volodymyr rebuilt the whole flow in GHL - our agents now spend time on actual conversations, not clicking through screens."
James R.
Sales Director, ECO4EVERYONE · UK
03 · E-commerce · Ukraine
AI Chatbot for Lead Capture
on a Product Website
Polikarbonat.net.ua was handling incoming customer inquiries manually - answering product questions, collecting contact details, and logging potential leads by hand. Inquiries that came in outside business hours were simply missed.
There was no system to capture, qualify, and store leads automatically.
What Was Built
Built a chatbot connected to the website that handled incoming product questions, collected customer information, and automatically logged qualified leads into Google Sheets via Zapier.
· Automated FAQ responses for common product questions
· Structured lead intake - name, contact, product interest
· Zapier integration to log every lead into Google Sheets instantly
· 24/7 availability - no leads lost outside business hours
Result
Lead intake became fully automated. After-hours inquiries were no longer lost. The owner stopped manually answering repetitive questions and had a clean lead log updated in real time.
"The chatbot handles incoming questions and collects client info automatically. We stopped losing leads that came in after hours. Setup was fast and exactly what we needed."
Oleksandra M.
Owner, Polikarbonat.net.ua · Ukraine
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